As most of you will already know, we design our wheels to take a pretty impressive amount of hammering under all sorts of conditions. Whether you're hitting out at your local crit or road race, or taking the long way home on the paths less travelled, you can do so with the confidence that you're rolling on hoops designed to take the lot in their stride.
Saying that, sometimes things happen that are out of your control, and often it's your beloved riding gear that takes the hit on your behalf (is there anything your bikes/kit won't do for you?!). H_CARE is our LIFETIME crash replacement policy*, and is there to ensure you're not out of pocket should the worst happen. This policy is included in the purchase for first owners of all AERODYNAMICIST CARBON, PROVEN, UD CARBON SPOKE & LIMITLESS wheels, and is available as an additional extra on all other wheels.
This care extends to any HUNT-branded/made parts of your wheels, and we’ll even cover the reasonable cost of the labour to repair your wheels at a local bike shop or professional bike mechanic, or perform the work free of charge at your nearest HUNT office. The only cost you're eligible for is the shipping to either of our offices.
H_CARE, because we love your wheels just as much as you do.
H_CARE can be purchased directly through HUNT at the time of purchase. We cannot offer H_Care directly through our retail partners at this time. *Please contact us if you would like H_Care on wheels that you recently purchased and we can set it up for you.
*TERMS AND CONDITIONS
- H_Care policies must be purchased within 14 days of receipt of wheelset
- H_Care is not transferable to second- or subsequent owners of HUNT wheelsets
- The H_Care policy is valid for the lifetime of the wheelsets
- H_Care can only be used in instances where the damage has been incurred through intended use. For example, H_Care is not valid on HUNT All Mountain Carbon H_Impact wheelsets on dual-crown forks as they are not a Downhill wheelset.
- H_Care is not applicable for cosmetic-only damage where the safety or the performance of the wheeslet is not compromised.
- The customer is responsible for covering any import duties/costs on returning the wheels to their closest HUNT technical & repair office - See HUNt website for your nearest office location.
- We reserve the right to enact a fair use policy, in which case we will refund you for the original cost of the wheel, plus return duties and shipping costs, if applicable.